Best Software for Small-Business Owners | 2017

Owning a small business isn’t easy; you have to be a jack of all trades, willing to jump in and take on a number of roles yourself. Being a business owner means you’ll have a hand in all aspects of running your company, from business operations to customer management to human resources and beyond. Fortunately, there is software that can help address the unique needs of a small business. Investing in the appropriate software can be the step that helps your business be more efficient and organized, automating processes and pushing the company to thrive and scale without adding significant resources.

The software categories that are most important for small-business owners are: CRM All in One, Accounting, E-Commerce Platforms and HR Management Suites.

For Small-Business Owners

In situations where products received the same score, more than one product will be featured to reflect all products with the highest calculated score.

CRM All in One

AllProWebTools is an innovative ERP solution designed to support all aspects of business for small and medium sized businesses. (Inventory, CRM, Email Marketing, Password, Employee, Project Management, Website, Shopping Cart, Analytics Tracking, & More)

AllProWebTools Reviews

A fast way to invoice clients, track time & run your small business in the cloud. Join all of FreshBooks users who are making billing painless. Try it Free!

FreshBooks Reviews
E-Commerce Platforms

Everything you need to create a successful online store. Create your store. Promote your business. Grow your sales.

BigCommerce Reviews
Miva Merchant

Miva is an enterprise ecommerce platform that gives you the ability to manage a personalized and constantly evolving ecommerce ecosystem (B2B & B2C sales, inventory management, shipping, returns, and more) from a single management interface.

Miva Reviews
HR Management Suites
ADP Workforce Now

From basic payroll and helping with Affordable Care Act (ACA) compliance, to managing employees across borders, ADP Workforce Now is a simple, powerful solution that helps companies with 50 or more employees improve their business performance.

ADP Workforce Now Reviews

Scoring Methodology

G2 Crowd rates products and vendors based on reviews gathered from our user community. For the purposes of this list, we applied a unique algorithm to this data to calculate which software products may be useful for software users in a number of professions.

Products included in the ‘Best Software for Small-Business Owners | 2017’ list are based off of scores calculated using the G2 Crowd ‘Best Software | 2017’ algorithm v1.0 BETA from data collected from January 1, 2016 through December 31, 2016. The algorithm factors in three satisfaction metrics: ease of use, quality of support and meets requirements.

Inclusion Criteria

Products included in the ‘Best Software for Small-Business Owners | 2017’ list have received a minimum of 10 reviews and five responses for each of three satisfaction-related questions (ease of use, quality of support and meets requirements) featured in our survey between January 1, 2016 and December 31, 2016. Only products in the CRM All in One, Accounting, E-Commerce Platforms and HR Management Suites categories were eligible for inclusion in this list.