WHAT IS MOBILE DEVICE MANAGEMENT SOFTWARE?

Mobile device management is software utilized by companies to enhance the security of mobile devices — laptops, smartphones, tablets — used by employees in their organization. This software lets administrators distribute applications and security patches, and push software updates for mobile devices. Two-thirds of companies will adopt mobile device management solutions by 2017.

Mobile Device Management Software

As more companies shift toward mobile solutions to generate leads, communicate with customers and clients, and carry out business processes — 80 percent of small business owners now leverage mobile technology — mobile security is becoming a huge concern. 5.2 million smartphones were stolen or lost in the U.S. in 2014, and a quarter of mobile devices experience a security threat every month. Mobile device management software comes with a suite of tools that enhance mobile security and functionality, such as data security software and file synchronization apps. This software facilitates an organization’s security policies without compromising a user’s experience with a mobile device.

Mobile device management software provides users with business tools that enhance security at work. These tools include secure email frameworks, which prevents users from downloading highly sensitive content to their personal devices, and a safe browser that reduces many of the security risks associated with the internet: malware, spyware, viruses. Security patches are cloud-based so users can still use their devices when updates are being installed.

The Benefits of Mobile Device Management Software

Organizations in various niches have introduced bring your own device (BYOD) policies, where employees use their own smartphones or laptops at work. This practice poses significant security risks, resulting in more companies investing in mobile device management. The software lets employers wipe mobile device data that has accumulated during the working day and prevents employees from using rooted and jailbroken devices.

Mobile device management allows employers to set up passwords, blacklists and user access levels for software and applications. It continuously backs up data in the cloud, too. This software benefits brands that want to streamline security and protect valuable and sensitive data.

Some of the most popular mobile device management tools include MobileIron EMM, Good EMM and AirWatch.

What Users Say

“We could see exactly what the employee was having an issue with and could perform updates remotely, too,” says a user of Soti MobiControl, a type of mobile device management software. “I would definitely recommend this to people who need to monitor and support out-of-office employees in real time. Employees were happy as they did not have to travel to the office for device support.”

“Mobile device management solves the problem of IT professionals having to manage information on different mobile device platforms,” says a user who reviewed AirWatch. “A centralized hub like AirWatch will provide an overview of the device fleet, content management, and much more.” Another user agrees: “I’m just using AirWatch for BYOD and deploying internal apps. I have brought in other admins and the learning curve is extremely short. Everyone is up and working within hours of logging in.”

Mobile device management provides peace of mind to both business owners and employees and lessens the burden on IT staff. As employees become increasingly lax about security — 44 percent of mobile users don’t use a password or pattern lock on their device — this software is a necessity for many organizations.