There are more than 1.5 million nonprofit organizations based in the U.S., such as the Nature Conservancy, Feeding America and Direct Relief, and they all rely on donor support. As such, nonprofits need to be prepared to process online donations safely and securely, which can be done through software geared specifically toward nonprofits and their unique needs. For example, nonprofit payment gateway software provides secure payment functionality for both nonprofits and donors. These payment gateway solutions connect nonprofits to their bank’s processing platform to securely transmit and authorize payments such as donations, membership fees and online purchases.
According to Giving USA, American donors contributed an estimated $390 billion to U.S. charities in 2016, rising 2.7 percent. The Charitable Giving Report found that in 2017, overall charitable giving in the U.S. increased 4.1 percent while online giving grew 12.1 percent. Total charitable giving is expected to increase 3.8 percent in 2018, according to a recent report by Indiana University Lilly Family School of Philanthropy. Charitable giving is on the rise and NPOs need to be prepared to securely process all of those donations.
Nonprofit payment gateway software
The nonprofit sector is comprised of a wide array of health, education, civic, environmental advocacy, social, arts and culture, legal and international relation organizations. No matter their focus, nonprofits all share a central goal of raising funds to support their missions and further their causes. Nonprofit organizations need payment gateway solutions that provide their organizations and donors with essential security. So, to expand upon our payment gateway software solutions, this category will focus solely on the nonprofit sector.
Payment processing tools secure donors’ financial information, detect and prevent fraud, and verify that the donors are, in fact, not robots. Nonprofit payment gateways provide all of these features but specifically for the nonprofit sector. They often provide comprehensive options for donation pages as well as integrations with nonprofit CRM and other e-commerce tools, such as subscription management software in the case of recurring payments.
Features may include, but are not limited to:
- Accepting payments including credit cards, debit cards and other forms of electronic payment
- Protecting users’ financial information
- Detecting and preventing fraudulent activity
- Specializing in online transactions for the nonprofit sector
- Encrypting sensitive information via a virtual terminal
- PCI compliance
- Recurring billing
- Donate button
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Nonprofit payment gateway products
Let’s learn a little bit about the 11 products that kick off this category launch. They are listed below in alphabetical order and range from 0–183 user reviews.
@Pay is an express payment technology company providing nonprofits with a simple, safe and secure two-click payment experience. Features include web and email donate buttons and a fundraising platform that includes text and email giving, online donation and tools to help nonprofits measure fundraising success.
What users like
“The perfect solution to aide fundraising for nonprofits, churches, causes and special events! It’s easy to use!” — @Pay review by user in nonprofit organization management
Brickwork is iATS Payments’ Salesforce payment solution for nonprofits. Features include online donation page creation; one-time, recurring and ACH (direct debit) transactions; minimal manual data entry; and streamlined and customizable processes. iATS’ Salesforce consulting partners are well-versed in the implementation and customization of Brickwork.
Click & Pledge
Click & Pledge provides nonprofits with customizable cloud-based fundraising solutions. Features include peer-to-peer fundraising, Swiper1 mobile platform and card reader, event and donor management with Salesforce, GiveBig® giving day platform and third-party integrations.
What users like
“The Salesforce sync remains one of the best out of all the donation processors that are affordable for most nonprofits,” according to a Click & Pledge review by Barbara C. “You can do a decent amount of recurring gift management without ever leaving salesforce. There are great features for reposting and troubleshooting if something breaks along the way. Support is usually responsive and helpful via several platforms and they are constantly developing new features. They have built out several things I’ve requested over the years, especially to improve recurring gift management.”
eTapestry by Blackbaud provides nonprofits with donor management solutions. Features include integrated social media data services, consolidated payment processing, dashboard reporting, data health scorecard, address finder, online donation forms, email and event marketing, social media and more.
What users like
“This was a great tool for helping an up-and-coming nonprofit get started in donor management and increase their fundraising capacity,” according to an eTapestry review by Emily R. “We did not have any other tools to help us keep track of our fundraising efforts, and this one was cost-effective for us to get our start into donor tracking. We were getting ready to launch a capital campaign and having eTapestry let us get our ducks in a row and set a plan of attack.”
Greater Giving works exclusively with nonprofits and schools to help streamline event management processes. Solutions include event management, Auctionpay, peer-to-peer fundraising, online payments and bidding, event services and payment card industry (PCI) data security standard technology.
What users like
“The ease of payment capture and the mobile bidding functionality was the biggest time saver for us,” according to a Greater Giving review by a user in nonprofit organization management. “Our bank was massively over-staffed because we were so accustomed to being slammed with paper receipts and bid sheets, but for the first time our staff was able to enjoy portions of the auction ceremony. This was our first foray into the world of mobile bidding and payment, and I can’t believe how smoothly everything went.”
iATS Payments provides nonprofits with donation solutions. Features include donation form customization, embedded security, process one-time or recurring transactions, 24/7 reporting and more.
What users like
“I like that this system really gives you every tool you may need to collect payments safely and securely. The customer service is wonderful and attentive which is great for people who have never used a payment processing system before. iATS breaks down where all of your payments have come from and securely places that money into your bank account right away.” — iATS Payments review by Shira S.
The Raiser’s Edge
The Raiser’s Edge provides nonprofits with customizable fundraising solutions. This Blackbaud product has validated compliance with the Payment Card Industry Data Security Standard (PCI DSS) and the Payment Application Data Security Standard (PA-DSS). Features include an integrated Blackbaud Payment Service (BBPS) that stores credit card and merchant account information in a secure environment.
What users like
“Raiser’s Edge (RE) is a database that can hold everything you could possibly want to know and track about your donors,” according to a Raiser’s Edge review by an administrator in non-profit organization management. “It holds biographical information, gift history, staff interaction history and multiple other pieces of information. RE makes it very easy to navigate a donors record using terms like bio, addresses, relationships and gifts. I had zero non-profit experience when I made a career change and had to teach myself Raiser’s Edge. Three years later I was certified at the Professional Level. It is pretty user friendly for how advanced it is.”
Sumac provides nonprofits with customizable fundraising solutions. Features include fundraising, memberships, events, finance, outreach, ticketing, case and volunteer management, course registration, tour booking, museum management and more.
What users like
“In searching for a new donor management system, I went through an exhaustive search process comparing features and value for money,” according to a Sumac review by an administrator in marketing and advertising. “Ultimately, we settled on Sumac because of its ease of integration with the existing donor database, ease of integration within the office, and ease of use. Originally signed up with a Bronze level account and quickly upgraded to Silver for the ability to manage more donor contacts. Having cloud access is a major plus as the organization has its fundraising team located in multiple countries. Sumac’s location in Canada is a major plus, and their support is excellent.”
These payment gateway solutions are just a few of the options available for nonprofits today. For additional help in choosing the right nonprofit solution for your organization, check out the nonprofit software categories where you can compare categories, discover their benefits and consider all the available products. And if you manage volunteers at a nonprofit, check out 8 free volunteer management tools for nonprofits for more information.
Looking for Nonprofit Payment Gateway software? Check out the nonprofit payment gateway software according to G2 Crowd’s real-user reviews.
* Please note: Reviews have been edited for spelling and grammar.