What Real Users Love About Their Payroll Department Tools

Payroll departments handle the compensation for all employees, ensuring that they are paid on time and that the correct deductions are withheld. Payroll software lets a payroll department simply enter employees’ hours and wages so the calculations, payments and tax filings can be performed automatically.

Whether managing payroll for a small business or enterprise company, payroll software makes payroll painless — ensuring your company avoids any IRS penalties or fines, late tax filings or frustrated employees.

To qualify for inclusion in G2 Crowd’s payroll software category, a product must calculate and pay employee salaries, determine employee benefits, calculate and deduct payroll taxes and print or deposit paychecks directly. But what are the features that payroll departments value most in their payroll software?

G2 Crowd recently surpassed over 250,000 verified real-user reviews, and we’ve learned a thing or two about what buyers are really looking for in payroll software. Our users have firsthand experience with payroll solutions, and they tell us what they like, what they don’t like and what they need from their payroll software.

The top-rated features in payroll department products are:

  1. Direct deposit
  2. Check/W-2 printing
  3. Check/W-2 delivery
  4. Tax calculation
  5. Automatic tax payment

Top-Rated Features for Payroll Department Tools

What Real Users Love About Payroll Department Tools
  • Direct deposit allows companies to directly deposit paychecks into employee’s’ bank accounts, so they don’t have to take time out of their busy days to go to the bank or cash a check.
  • Check/W-2 printing allows administrators to print valid paychecks and W-2 forms to give to their employees.
  • Check/W-2 delivery sends printed checks to administrators to distribute to employees, making check and tax dealings a breeze.
  • Tax calculation helps companies determine the taxes due, and may include resources for federal and state tax compliance, easing the burden of manual tax calculations.
  • Automatic tax payment schedules electronic payments of withheld taxes to the government, helping companies maintain tax compliance.

Let’s take a closer look at the top 10 products from G2 Crowd’s Fall 2017 Payroll Grid® Report and how they rank among these features.

  1. ADP Workforce Now
  2. UltiPro
  3. SurePayroll
  4. QuickBooks Desktop Pro
  5. PeopleSoft
  6. Dayforce
  7. ADP RUN
  8. Patriot Payroll
  9. Justworks
  10. APS Payroll Solution

Top payroll department products

ADP Workforce Now Payroll Department

Product Name: ADP Workforce Now
G2 Crowd Star Rating: 4.1 out of 5 stars


Features: ADP Workforce Now provides payroll solutions, HR and outsourcing, talent management and benefits administration for mid-sized businesses (50-999 employees).

Workforce Now employs certified specialists in payroll and tax compliance, time and labor regulations and healthcare reform. From comprehensive services to compliance-related tasks — individual software solutions are available so you only pay for what you need.

Direct deposit: 94 percent
Check/W-2 printing: 92 percent
Check/W-2 delivery: 92 percent
Tax calculation: 92 percent
Automatic tax payment: 92 percent

“ADP has helped us go paperless, houses our HR-related documents for easy access by our team and allows us to keep everything together in one location. Payroll is simple and mistakes can be corrected with ease,” according to an ADP Workforce Now review by Erin Z. “ADP pays and reports taxes so we don’t have to constantly monitor whether or not that’s being paid on time.”

ADP Workforce Now pricing: Contact ADP for a quote. Demos are available.


UltiPro Payroll Department

Product Name: UltiPro
G2 Crowd Star Rating: 4.2 out of 5 stars


Features: UltiPro provides software solutions in payroll, HR and talent management and specialized services in check and tax printing, sealing and sending.

Talent learning and management, business portal, time clock, employee surveys and career development are a few of the additional features offered.

Direct deposit: 93 percent
Check/W-2 printing: 90 percent
Check/W-2 delivery: 90 percent
Tax calculation: 88 percent
Automatic tax payment: 87 percent

“The ongoing system updates are done by Ulti after hours so our system is always up and available during business hours. Since it is web based it can be accessed from any location. We were also able to eliminate most check printing and use the direct deposit feature saving us a ton of money,” according to an UltiPro review by Gregg P.

UltiPro pricing: Contact Ultimate Software for an UltiPro quote. Demos are available.


SurePayroll Payroll Department

Product Name: SurePayroll
G2 Crowd Star Rating: 4.4 out of 5 stars


Features: Enter your payroll, preview taxes being deducted and approve payroll. SurePayroll offers free mobile apps for both Apple and Android mobile devices.

Industry-specific payroll is offered for small businesses, churches, nannies and household employees, nonprofits, officers in S-Corporations, restaurants, accountant partners or independent contractors.

Direct deposit: 96 percent
Check/W-2 printing: 94 percent
Check/W-2 delivery: 96 percent
Tax calculation: 93 percent
Automatic tax payment: N/A

“The simplicity of SurePayroll cannot be beat,” according to a SurePayroll review by Coby P. “It’s so easy to use, the interface is intuitive, and its customer support is stellar. Running reports is quick and easy. Year-end tasks are a snap. I just love these guys!”

SurePayroll pricing: Contact SurePayroll for a quote. Demos are available.


QuickBooks Desktop Pro Payroll Department

Product Name: QuickBooks Desktop Pro
G2 Crowd Star Rating: 4.2 out of 5 stars


Features: QuickBooks Desktop Pro provides multi-monitor support on up to three computers. Pro allows up to three users and tracks up to 14,500 items.

Direct deposit: 87 percent
Check/W-2 printing: 93 percent
Check/W-2 delivery: 92 percent
Tax calculation: 91 percent
Automatic tax payment: 85 percent

“This is a well-developed, mature accounting software, with a minimal amount of learning curve. You will find that it can do anything in the world of finance world for small business. I learned how to use QuickBooks when I was in college and since then they have just added a bunch of bells and whistles,” according to a QuickBooks Desktop Pro review by Timothy R.

QuickBooks Desktop Pro pricing:

  • Pro 2018, a one-time payment of $299.95, provides easy-to-use tools and setup to import data from a spreadsheet and track business performance.
  • Pro Plus 2018, $299.95 per year, offers all the perks of Pro plus 24/7 customer support and easy upgrades.

PeopleSoft Payroll Department

Product Name: PeopleSoft
G2 Crowd Star Rating: 3.6 out of 5 stars


Features: PeopleSoft, an Oracle product, provides asset lifecycle management, credit-to-cash, financial control and reporting, financial allocations and position analyzer, financial analytics, governance, risk and compliance, procure-to-pay, travel and expense management, treasury management and additional applications for financial services and public sector.

Direct deposit: 89 percent
Check/W-2 printing: 88 percent
Check/W-2 delivery: 89 percent
Tax calculation: 86 percent
Automatic tax payment: 87 percent

“PeopleSoft makes it easy to integrate multiple facets of our organization and make sure they work together to create a seamless platform,” according to a PeopleSoft review by Autumn H.

PeopleSoft pricing: Contact PeopleSoft for a quote.


Dayforce Payroll Department

Product Name: Dayforce
G2 Crowd Star Rating: 4.1 out of 5 stars

Features: Dayforce is a single human capital management system providing payroll processing, time and attendance, benefits, recruiting, learning, predictive analyses and more.

Direct deposit: 95 percent
Check/W-2 printing: 92 percent
Check/W-2 delivery: 92 percent
Tax calculation: 89 percent
Automatic tax payment: 91 percent

“Dayforce HCM is a highly intuitive system that is fully customizable for your unique business challenges,” according to a Dayforce review by Angie M. “The ability to customize the existing system was very important to our business given the complexities we face. I launched this solution in our organization almost two years ago and since then, Ceridian has implemented a lot of very useful upgrades which are offered as a free upgrade. ”

Dayforce pricing: Contact Dayforce for a quote.


ADP Run Payroll Department

Product Name: ADP RUN
G2 Crowd Star Rating: 4.5 out of 5 stars


Features: ADP RUN provides payroll and tax processing for small businesses (1–49 employees) featuring cloud-based payroll, automatic tax filing and customizable payment options.

Direct deposit: 95 percent
Check/W-2 printing: 91 percent
Check/W-2 delivery: 91 percent
Tax calculation: 91 percent
Automatic tax payment: 91 percent

“I like the ease of use of this product. I use ADP RUN for payroll processing of two different companies, and it’s intuitive and easy to do what I need to do,” according to an ADP RUN review by an administrator in computer software.

ADP RUN pricing: Contact ADP RUN for Essential Payroll, Enhanced Payroll and Complete Payroll + HR quotes.


Patriot Payroll Payroll Department

Product Name: Patriot Payroll
G2 Crowd Star Rating: 4.9 out of 5 stars


Features: Payroll provides free payroll setup, an easy three-step process, guaranteed accuracy and security, free direct deposit and free expert support. Additional integrated payroll add-ons are available including HR and time and attendance software.

Direct deposit: 89 percent
Check/W-2 printing: 96 percent
Check/W-2 delivery: N/A
Tax calculation: 98 percent
Automatic tax payment: 98 percent

“Patriot software is very easy to setup and use,” according to a Patriot Payroll review by Jason J. “The customer service is great and friendly, whether using the online chat or talking to someone on the phone. This made my payroll so easy, and it is a lot less expensive than having my accountant do the payroll.”

Patriot Payroll pricing: Basic payroll starts at $10 per month and full-service payroll starts at $25 per month. Test run a Patriot Payroll demo for 30 days free.


Jusworks Payroll Department

Product Name: Justworks
G2 Crowd Star Rating: 4.7 out of 5 stars


Features: Justworks monthly plans include payroll plus individual payments including US-based contractor and vendor payments. Integrations include Xero, QuickBooks and QuickBooks Online.

Direct deposit: 99 percent
Check/W-2 printing: N/A
Check/W-2 delivery: N/A
Tax calculation: 92 percent
Automatic tax payment: N/A

“We are a small business with team members all over the US and Justworks handles this situation very well for us,” according to a Justworks review by Thomas M. “The online platform is very easy to use from an administrator and employee point of view. They seem to be very technology-driven and embrace new features requests from their customers.”

Justworks pricing: The Basic Plan starts at $39 per employee per month and the Plus Plan starts at $59 per employee per month.


APS Payroll Solution Payroll Department

Product Name: APS Payroll Solution
G2 Crowd Star Rating: 4.7 out of 5 stars


Features: APS Payroll Solution provides accurate pay, tax compliance, self-service and real-time payroll reports. APS offers specific industry solutions including education, financial services, healthcare, hospitality, nonprofits, restaurants, technology services and more.

Direct deposit: 97 percent
Check/W-2 printing: 96 percent
Check/W-2 delivery: 97 percent
Tax calculation: 95 percent
Automatic tax payment: 95 percent

“Payroll, reviews, goals, employee events, employee documentation. It’s all in one place and available for the employee, manager and HR to review when needed,” according to an APS Payroll Solution review by Amy S.

APS Payroll Solution pricing: Contact APS Payroll Solution for a free quote.


Although these ratings are representative of reviewers’ overall satisfaction with each feature, they are not reflective of the breadth of individual product offerings. To get to know each product’s features and benefits, spend some time with the product pages and verified user reviews.

These payroll products are only a sliver of the many payroll solutions reviewed on G2 Crowd. For more help in choosing the right product, check out the payroll software category where you can read about the benefits, compare products and consider all the features available.

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