G2 Crowd finds Basecamp and Asana tie for top satisfaction rating and Microsoft Project & Portfolio Management earns highest overall market presence score
G2 Crowd, the world’s leading business software review platform, today released the Fall 2017 Project Management Software Grid® report to help businesses make the best Project Management technology buying decision. Microsoft Project & Portfolio Management, Smartsheet, Asana, Basecamp, Wrike, Podio, and Workfront were named Leaders in the report, receiving a strong customer satisfaction score with a large market presence.
Paymo, Mavenlink, Teamwork Projects, TeamGantt, LeanKit, ClickUp, Targetprocess, Meisterplan, Avaza, Airtable, Cascade Strategy, XMind, Freedcamp, Slope, Redbooth, MeisterTask, dapulse, MindManager, Intervals, GoodDay Work, ZenHub, Clarizen, Accelo, onepoint Projects, FunctionFox, Function Point, COMPASS® Quality Management System, Active Collab, RationalPlan, Celoxis, Daylite, Project Portfolio Office (PPO), and Kanzen were named High Performers in the report, earning strong customer satisfaction marks with smaller market presence scores. Basecamp and Asana tied for the highest overall satisfaction score while Microsoft Project & Portfolio Management earned the highest overall market presence score.
This report also breaks down the Project Management category, based on market presence and customer satisfaction score, for Small-Business, Mid-Market, and Enterprise reviewers. At the small-business level, Basecamp and Asana tied for the highest overall satisfaction score and Microsoft Project & Portfolio Management earned the highest overall market presence score. In both the mid-market and enterprise segments, Asana received the highest overall satisfaction score and Microsoft Project & Portfolio Management earned the highest overall market presence score.
The Grid® leverages customer satisfaction data reported by authenticated users along with vendor market presence determined from social and public data. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender or Niche.
- Project navigation – A bulk of reviews were quick to cite navigation as a make-or-break quality of a project management software. According to reviewers, satisfaction with products depended on how easily they could manage and organize their work, the majority citing drag-and-drop capabilities as an irreplaceable feature. This might suggest that for software centered around managing projects and navigating mountains of to-dos, the best software has the right tools and intuitive features that make for easy navigation.
- The accessible accountability tool – Overall, many reviews cited dissatisfaction with existing notification systems, whether it was about getting too many similar emails, or users wishing they could have deadline notifications pushed to their mobile devices. Additionally, reviewers expressed desire for many of their project management tools to have mobile versions developed, to help keep them accountable for their projects whether at their desk or on the move.
About the Project Management Software Grid® report:
- The report is based on more than 7,741 reviews written by business professionals.
- Of the 303 products listed in G2 Crowd’s Project Management category, the ranked products each received ten or more reviews to qualify for inclusion on the Grid®.
About G2 Crowd, Inc.
G2 Crowd, the world’s leading business solution review platform, leverages more than 270,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, nearly one million people visit G2 Crowd’s site to gain unique insights. Co-founded by the founder and former executives of SaaS leaders like BigMachines (acquired by Oracle) and SteelBrick (acquired by Salesforce) and backed by more than $45 million in capital, G2 Crowd aims to bring authenticity and transparency to the business marketplace. For more information, go to G2Crowd.com.
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Communications Director for G2 Crowd