G2 Crowd finds Slack tops highest overall satisfaction ratings while Cisco Jabber for Windows earns highest overall market presence score
CHICAGO – September 29, 2016 – G2 Crowd, today released the Fall 2016 Mid-Market Team Collaboration Software GridSM report to help mid-market businesses make the best team collaboration technology decision. Slack, Cisco Jabber for Windows, Facebook at Work, and Confluence were named Leaders in the report, receiving a strong customer satisfaction score with a large market presence.
Guru, Samepage, and HipChat were named High Performers in the report, earning strong customer satisfaction marks with smaller market presence scores. Slack earned the highest overall satisfaction score, while Cisco Jabber for Windows earned the highest overall market presence score.
The GridSM leverages customer satisfaction data reported by authenticated users along with vendor market presence determined from social and public data. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender or Niche.
About the Mid-Market Team Collaboration Software GridSM report:
- The report is based on more than 573 reviews written by business professionals.
- Of the 148 products listed in G2 Crowd’s Team Collaboration category, the ranked products each received ten or more reviews and were reviewed by users at companies with 51 to 1,000 employees.
About G2 Crowd, Inc.
G2 Crowd, the world’s leading business software review platform, leverages more than 100,000 user reviews to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Monthly more than a half-million people visit G2 Crowd’s site. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by roughly $12 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research. For more information, go to G2Crowd.com.
For more information, please contact:
Communications Director for G2 Crowd